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Zinnia Insights · July 30, 2025

Brand Trust vs. Returns: What do institutional investors value more?

1 min readinstitutionalinvestorsbrandtrustassetmanagement
Brand Trust vs. Returns: What do institutional investors value more?

Brand Trust vs. Returns: What do institutional investors value more today?

The numbers don't lie:
22% of institutional investors consider brand trust the #1 factor when choosing an Asset Manager.
21% prioritize the ability to generate high returns.

Brand trust is now going head-to-head with performance.

What does this mean? The days when returns were the only selection criteria are over.

Trust is built through:
Consistent communication.
Transparent processes.
Authority by sharing your expertise and educating.
A digital presence that backs up your reputation.

The key question every asset manager should ask: Are you investing as much in building trust as you are in generating returns?

Because in today's market, the firms that win are the ones investors trust before they even see the numbers.

institutionalinvestorsbrandtrustassetmanagementinvestmentdecisions
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